Our Privacy Policy

1. Introduction

At Heart of Hope Foundation, we respect and prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using our website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details when you fill out forms, subscribe to updates, or make donations.
• Non-Personal Information: IP addresses, browser type, and browsing behavior to improve user experience.
• Donation Details: When making a donation, your transaction details are securely processed, but we do not store your financial data.

3. How We Use Your Information

We use the information collected to:

• Communicate with you regarding our projects, events, and updates.
• Process donations and issue receipts.
• Improve our website and services based on user feedback.
• Comply with legal and regulatory requirements.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following cases:

• When required by law or legal processes.
• When working with trusted service providers who assist in website management, provided they maintain confidentiality.

5. Data Protection

We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure, and we encourage users to take precautions when sharing information online.

6. Cookies and Tracking

• We use cookies to improve website functionality and user experience.
• You can choose to disable cookies through your browser settings, but this may affect website performance.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask for corrections to inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our official communication channels.

Last updated: 10th February 2025