Privacy Policy
Effective Date: 06/05/2025
Last Updated:05/01/2026
Heart of Hope Foundation (“HoHF”, “we”, “us”, or “our”) is a registered non‑profit organization in the United Republic of Tanzania, working in community support activities with a focus on Education and Health, primarily serving pastoral communities while operating across Tanzania Mainland.
We are committed to respecting and protecting the privacy of all individuals who interact with us, including beneficiaries, donors, volunteers, partners, staff, website visitors, and members of the public. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information.
- Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
Our website and online platforms
Donations and fundraising activities
Program participation and community outreach
Volunteer engagement
Communications (email, phone, forms, surveys, social media)
By interacting with HoHF, you consent to the practices described in this Privacy Policy.
2.Information We Collect
We may collect the following categories of personal information:
2.1 Personal Identification Information
Full name
Gender and age (where relevant)
Nationality
Identification details (where legally required)
2.2 Contact Information
Phone number
Email address
Postal or physical address
2.3 Donation and Financial Information
Donation amount and date
Payment method details (processed through secure third‑party providers)
Donor communication preferences
2.4 Program and Beneficiary Information
Educational or health‑related information necessary for service delivery
Community and household details (where relevant)
Feedback, assessments, and monitoring data
2.5 Volunteer Information
Skills and experience
Availability
Emergency contact details
2.6 Website Usage Information
IP address
Browser type
Pages visited and interaction data
Cookies and similar technologies
3 How We Collect Information
We collect personal information through:
Direct submission (forms, emails, registrations)
Participation in HoHF programs or events
Donations and fundraising platforms
Website cookies and analytics tools
Communication with HoHF staff or representatives
4 Purpose of Data Collection and Use
We collect and use personal information for the following purposes:
Delivering education, health, and community support services
Managing donations and financial accountability
Communicating with donors, volunteers, and partners
Monitoring, evaluation, and reporting of programs
Legal and regulatory compliance
Improving our programs, services, and website
Safeguarding beneficiaries, especially children and vulnerable populations
5. Legal Basis for Processing
We process personal information based on one or more of the following legal grounds:
Consent of the individual
Performance of our nonprofit mandate and activities
Compliance with Tanzanian laws and regulations
Legitimate interests in fulfilling our mission, while respecting individual rights
6. Information Sharing and Disclosure
HoHF does not sell or rent personal information. We may share personal information only:
With trusted partners, service providers, or donors strictly for program implementation or operational purposes
With government authorities when required by law
With auditors, regulators, or funders for accountability and compliance
With consent of the individual
All third parties are required to maintain confidentiality and use information only for agreed purposes.
7. Protection of Children and Vulnerable Persons
HoHF is committed to safeguarding children and vulnerable community members. Personal data of children is collected only:
With consent of a parent or legal guardian, or
Where permitted by law for protection or service delivery
Such information is handled with enhanced confidentiality and care.
8. Data Security
We implement reasonable technical and organizational measures to protect personal information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Access to personal data is limited to authorized staff and partners who require it for legitimate purposes.
9.0 Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Meet legal, regulatory, and reporting requirements
When no longer required, data is securely deleted or anonymized.
10. Individual Rights
Subject to applicable Tanzanian laws, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete data
Withdraw consent (where processing is based on consent)
Request deletion of data, subject to legal obligations
Raise concerns about misuse of your information
Requests should be submitted using the contact details below.
11. Cookies and Online Tracking
Our website may use cookies to improve user experience and analyze website performance. You may choose to disable cookies through your browser settings, though some features may not function properly.
12. Third‑Party Links
Our website may contain links to third‑party websites. HoHF is not responsible for the privacy practices or content of those sites.
13. Changes to This Privacy Policy
HoHF reserves the right to update this Privacy Policy as necessary. Any changes will be posted on our website and, where appropriate, communicated to stakeholders.
Continued interaction with HoHF after changes indicates acceptance of the revised policy.
14. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Heart of Hope Foundation
Email: info@hohf.or.tz
Phone: +255 628 471 553
Address: Monduli District, Arusha Region, Tanzania
